Contact & Return Policy
806-791-2877
help@stephenjosephinc.com
Return Policy:
- We provide a 30 day manufacturer's warranty which covers any damage or defect to the item due to manufacturing issues within the first 30 days after purchase. Items purchased that fall outside the 30 day manufacturer’s warranty window are not covered by the manufacturer’s warranty.
- Customer is responsible for return shipment fees. Original shipping fee will not be reimbursed.
- If you received a damaged item, or the item doesn't meet your satisfaction please contact us immediately at help@stephenjosephinc.com or call our customer service team at 1-806-791-2877 (M-F, 8am-5pm CST). This includes defective merchandise or items damaged during shipping.
- Non-Warranty returns will be allowed until up to 14 days from delivery and receipt.
We are unable to ship to PO Boxes for this sale. Any order that is placed to a PO Box will be canceled and refunded.
About us:
Stephen Joseph is recognized for high-quality children’s products and on-trend patterns. We are best known for our wonderful children's goods ranging from your littles toes with our great crew socks all the way to their imagination with our board books and plush. There is something for every child that Mom is going to approve of. With the continued focus on imagination, play, and creativity, Stephen Joseph Gifts is a great place to start for your Easter planning!
